Terms of service

La Libéré – Terms & Conditions

Operated by La Libéré, ABN: 62 612 822 554.

 

Welcome to La Libéré.

These Terms & Conditions (“Terms”) govern your access to and use of www.lalibere.com (“Website”), including the purchase of any products from La Libéré (“we”, “us”, “our”).

By accessing the Website, viewing content, or completing a purchase, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you must discontinue use of the Website immediately.

 

1. About La Libéré

La Libéré operates as an online retailer of women's fashion and accessories, based in Sydney, Australia. All sales, transactions, and Website use are subject to these Terms.

 

2. Eligibility to Purchase

To place an order, you must:

• Be at least 18 years of age or purchasing under supervision of a legal guardian.

• Provide accurate and complete contact, billing, and delivery information.

• Be legally permitted to use the payment method provided.

We may cancel, refuse, or limit orders where:

• Fraud or suspicious activity is detected

• Incorrect information has been supplied

• The order appears to be a reseller purchase or bulk transaction

• A product becomes unavailable

If an order is cancelled after payment, you will be notified and refunded in full.

 

3. Orders, Pricing & Payment

All prices are shown in Australian Dollars (AUD) and include GST where applicable.

By placing an order, you make an offer to purchase the product(s). An order is only accepted once you receive an order confirmation email.

Accepted payment methods may include:

• Visa, Mastercard, AMEX

• PayPal

• Afterpay / Klarna

• Shop Pay

We reserve the right to update pricing, discontinue products, or correct errors at any time, including after an order is submitted.

 

4. Product Information & Variations

We aim to display descriptions, sizing, colours, and materials accurately. However, variations may occur due to:

• Device display differences

• Studio lighting during photography

• Fabric tolerances and manufacturing variations

These variations do not constitute defects. All products are offered subject to availability.

 

5. Shipping & Delivery

Shipping fees and estimated delivery timeframes appear at checkout.

Once dispatched, delivery becomes the responsibility of the courier. La Libéré is not liable for:

• Courier delays

• Lost, damaged, or stolen parcels after handover

Claims relating to transit issues may be made directly to the courier.

 

6. Returns, Exchanges & Refunds

Returns are governed by our Return & Exchange Policy.

Key terms include:

• Items must be unworn, unused, and with all original tags.

• Returns must be requested within the eligible timeframe.

• Refunds/store credits are issued after inspection.

Shipping fees are non‑refundable unless required under the Australian Consumer Law (ACL). Nothing in these Terms restricts your statutory rights.

 

7. Promotions, Gift Cards & Discount Codes

All discounts, credits, and gift cards:

• Cannot be applied retroactively

• May have exclusions or expiry dates

• Cannot be exchanged for cash

• Are non‑transferable

Gift cards comply with Australian gift card legislation.

 

8. Intellectual Property

All Website content — including branding, design, images, layout, and digital assets — remains the property of La Libéré or licensors.

Unauthorised copying, reproducing, selling, or distributing content is prohibited.

 

9. Privacy & Data Security

Your information is collected, used, and stored in accordance with our Privacy Policy.

By using the Website, you consent to our handling of your data as described in that policy.

 

10. Website Use & Prohibited Conduct

Users must not:

• Interfere with Website security or operations

• Use bots or scraping tools

• Engage in fraud or misuse promotions

• Attempt to alter or reverse‑engineer Website code

We may restrict accounts or cancel orders for breaches.

 

11. Limitation of Liability

To the extent permitted by law, La Libéré is not liable for:

• Loss of profits or revenue

• Indirect or consequential loss

• Data loss or system disruption

Where liability cannot be excluded, it is limited to the amount paid for the relevant product.

 

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Disputes will be handled exclusively by NSW courts.

 

13. Amendments

We may modify these Terms at any time. Continued Website use indicates acceptance of updated Terms.

 

14. Contact Us

For assistance:

Email: care@lalibere.com

Sydney, Australia